Shipping Policy

Last Updated: March 2026

Thank you for shopping with Kepler Shopping. We are committed to delivering your orders safely and efficiently. Please read our Shipping Policy to understand how we process and deliver orders.

Order Processing Time

  • All orders are processed within 1–3 business days after order confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Time

Delivery times may vary depending on your location, product availability, and courier operations.

India Shipping

  • Estimated delivery: 7–15 business days

Please note that delivery timelines are estimates and may occasionally be affected by factors beyond our control.

Shipping Charges

We offer free shipping on eligible orders within India.

If any shipping charges apply, they will be clearly displayed during checkout before payment confirmation.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation along with your tracking details via email or SMS.

You can also track your order anytime through our Track Order page.

Delivery Delays

Occasionally, deliveries may be delayed due to:

  • High order volumes
  • Weather conditions
  • Courier service disruptions
  • Public holidays
  • Incorrect shipping information provided by the customer
  • Other unforeseen logistical circumstances

We appreciate your patience in such situations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

We are not responsible for delivery issues caused by:

  • Incorrect or incomplete shipping address
  • Incorrect phone number
  • Customer unavailable to receive the package

Additional shipping charges may apply for re-delivery or address correction, where applicable.

Lost or Damaged Packages

If your order arrives damaged, incorrect, or appears to be lost during transit, please contact us within 48 hours of receiving your order.

To help us investigate your request, please provide:

  • Order Number
  • Clear photos of the product
  • Clear photos of the packaging (if applicable)

Our team will work with the courier and fulfillment partner to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: bss191735@gmail.com

Phone: 9478426636

Business Hours: Monday – Saturday | 10:00 AM – 7:00 PM