Shipping policy

Last Updated: March 2026

Thank you for shopping with Kepler Shopping. We are committed to delivering your orders safely and efficiently. Please read our shipping policy carefully to understand how we process and deliver orders.

Order Processing Time

All orders are processed within 1–3 business days after order confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Estimated Delivery Time

Delivery timelines may vary depending on your location and product availability.

India Shipping

  • Metro Cities: 3–7 Business Days
  • Other Locations: 5–10 Business Days

International Shipping

  • Estimated delivery: 7–20 Business Days depending on country and courier availability.

Please note that delivery timelines are estimates and may occasionally be delayed due to external factors.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

We may offer:

  • Free shipping on selected products
  • Promotional free shipping offers
  • Region-based shipping charges

Order Tracking

Once your order is shipped, you will receive a tracking ID or shipping confirmation via email or message.

Customers can use the tracking details to monitor delivery status.

Delivery Delays

Delays may occur due to:

  • High order volumes
  • Weather conditions
  • Courier service disruptions
  • Incorrect shipping information
  • Public holidays or regional restrictions

We appreciate your patience in such situations.

Incorrect Address Information

Customers are responsible for providing accurate shipping details.

We are not responsible for failed deliveries caused by:

  • Incorrect address
  • Incorrect phone number
  • Unavailable recipient

Additional shipping charges may apply for re-delivery attempts.

Lost or Damaged Packages

If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery confirmation.

We may request:

  • Order details
  • Product images
  • Packaging images

to investigate the issue with the courier partner.

International Duties & Taxes

For international orders, customs duties or import taxes may apply depending on your country’s regulations.

These charges, if applicable, are the responsibility of the customer.

Contact Us

For shipping-related queries, please contact us:

Email: bss191735@gamil.com
Business Hours: Monday – Saturday | 10:00 AM – 7:00 PM
Phone Number: 9478426636